Last Updated: 06.11.2023

Welcome to sagbazar.com, the leading online marketplace for an enjoyable and convenient shopping experience. We have formulated this Return Policy to ensure that you can shop with confidence. By making a purchase on sagbazar.com, you agree to comply with this policy.

1. Returns and Refunds:

• Customers can return products they are not satisfied with within 7 working days from the date of delivery.

2. Eligibility for Returns:

• To be eligible for a return, the product must be in its original condition, unused, and in its original packaging. Certain products, such as perishable items, intimate apparel, and personalized items, may not be eligible for return.

3. Return Process:

• Customers should initiate a return request through their sagbazar.com account or by contacting our customer support team. Clear instructions will be provided.

4. Product Inspection:

• Our team will inspect the returned product to ensure it meets the eligibility criteria. If the product does not meet these criteria, it may be rejected.

5. Refund Process:

• Upon the successful return and inspection of the product, a refund will be initiated to the original payment method. Refunds may take 7 to 10 business days to process.

6. Return Shipping:

• Customers may be responsible for the return shipping costs, except in cases where the product is damaged, defective, or received in error.

7. Damaged or Defective Products:

• If a product is received damaged, defective, or different from what was ordered, customers should contact our customer support team immediately to arrange for a return and replacement or refund.

8. Partial Refunds:

• In certain cases, partial refunds may be offered for products with minor defects or damage. The amount of the partial refund will be determined on a case-by-case basis.

9. Return Pickup:

• In some cases, for larger or heavier items, sagbazar.com may arrange for a return pickup service. The process will be explained to customers during the return request.

10. Replacement or Exchange:

• If a customer prefers a replacement or exchange instead of a refund, they can request this option during the return process. The availability of replacement/exchange will depend on product availability and seller policies.

11. Seller-Specific Return Policies:

• Some sellers on sagbazar.com may have specific return policies. Customers are encouraged to review these policies on the product pages.

12. Policy Updates:

• sagbazar.com may update this policy from time to time. Customers are encouraged to review the policy before making a purchase.

We value your trust in sagbazar.com and are committed to providing a hassle-free return process. If you have any questions or need assistance with a return, please contact our customer support team.

Sincerely,

SAG BAZAR LTD.